Listen
New sounds or changing operation can be early warning signs.
Meet Scout
Your Home Protection Guide.
Scout represents the homeowner’s point of view: noticing small warning signs, asking useful questions and explaining what matters in plain language.
The story of Scout
Samuel Calder—the first person to notice what everyone else missed.
Scout grew up in Alberta, where he learned the value of hard work, taking care of what you own and helping your neighbours. After years working in hardware stores and building care, he developed a talent for spotting problems early and helping people understand their homes.
He met Steve during a service call and quickly recognized shared values: honesty, integrity and doing what is right for the customer.
Steve does the work. Scout helps you understand it.Read Scout’s Tips
Scout’s tips
Practical advice for your home.
Look
Watch for moisture, staining, corrosion and small leaks.
Maintain
Planned inspection and maintenance protect equipment life.
Ask
Understand why work is being recommended before approving it.
Document
Photos and inspection reports make future decisions easier.
Prioritize
Deal with safety and active damage first; plan the rest.